EXPRESS SHIPPING

terms of use

Welcome to The Simple Peptide. By accessing this website or purchasing from us, you agree to the following Terms of Use. Please read them carefully before using our website.

1. General

This website is operated by The Simple Peptide. Throughout the site, the terms “we”, “us” and “our” refer to The Simple Peptide. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Use.

If you do not agree to these terms, you should not access the website or use any services provided through it.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You must not:

  • use this site for any unlawful or fraudulent purpose
  • attempt to gain unauthorised access to the website, server, or databases
  • transmit viruses, malware, or other harmful code
  • copy, reproduce, exploit, or commercially use any content from this site without written permission

3. Product Information

We aim to ensure all product descriptions, pricing, and availability information on our website are accurate and up to date. However, errors may occasionally occur.

We reserve the right to:

  • correct any errors, inaccuracies, or omissions
  • change or update information at any time without prior notice
  • limit quantities purchased
  • discontinue products at any time

Nothing on this website should be interpreted as medical advice, diagnosis, or treatment advice. Customers should always seek independent professional guidance where appropriate.

4. Orders

By placing an order, you confirm that the information provided is accurate and complete.

All orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our discretion, including where we suspect fraudulent, unauthorised, or unlawful activity.

If your order is cancelled after payment has been processed, we will issue a refund to the original payment method where applicable.

5. Pricing & Payment

All prices displayed on our website are listed in the applicable currency shown at checkout unless otherwise stated.

We reserve the right to change prices at any time without notice. Payment must be received in full before an order is processed and dispatched.

6. Shipping & Delivery

Shipping times are estimates only and may vary depending on location, courier delays, customs processing, or other factors outside our control.

Please refer to our Shipping & Delivery page for further information.

7. Returns & Exchanges

Returns, exchanges, and refund eligibility are subject to our Returns & Exchange Policy. Please review that page before making a purchase.

8. Intellectual Property

All content on this website, including text, branding, logos, graphics, images, layouts, and other materials, is owned by or licensed to The Simple Peptide and is protected by applicable intellectual property laws.

You may not use, reproduce, distribute, or exploit any content from this website without prior written consent.

9. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, policies, or practices of third-party sites.

10. Limitation of Liability

To the maximum extent permitted by law, The Simple Peptide will not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this website, your inability to use it, or your purchase of products from it.

Nothing in these Terms excludes any rights you may have under Australian Consumer Law where those rights cannot be lawfully excluded.

11. Indemnity

You agree to indemnify and hold harmless The Simple Peptide, its directors, officers, employees, affiliates, and service providers from any claim or demand arising out of your breach of these Terms or your misuse of the website.

12. Governing Law

These Terms of Use are governed by the laws of Australia. Any disputes arising in connection with these terms shall be subject to the applicable courts of that jurisdiction.

13. Changes to These Terms

We reserve the right to update or replace these Terms of Use at any time. Changes will be effective immediately upon being posted on this page.

14. Contact Us

If you have any questions regarding these Terms of Use, please contact us via our website contact page or customer support email.